Terms and Conditions

Last updated: June 17, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website located at https://www.nashvilledoorcloser.com and any related pages, content, forms, features, or services offered through the website (collectively, the “Site”). The Site is operated by Nashville Door Closer (“we,” “us,” or “our”).

By accessing or using the Site, submitting a form, requesting information, requesting service, or otherwise communicating with us through the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

Use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site in any way that could damage, disable, overburden, impair, interfere with, or disrupt the Site or any related systems.

You agree not to:

• Use the Site for fraudulent, unlawful, or misleading purposes.
• Attempt to gain unauthorized access to any portion of the Site or related systems.
• Submit false, inaccurate, or incomplete information through any form.
• Copy, scrape, reproduce, or use Site content for commercial purposes without our written permission.
• Upload or transmit harmful code, malware, spam, or other disruptive material.

Services and Information on the Site

The Site provides information about commercial door services, including but not limited to commercial doors, door closers, automatic doors, storefront systems, exit devices, hinges, pivots, hardware, inspections, parts, maintenance plans, and related services.

Information on the Site is provided for general informational purposes only. We make reasonable efforts to keep the Site accurate and up to date, but we do not guarantee that all information is complete, current, error-free, or suitable for your specific needs.

Any service descriptions, availability, timelines, pricing, recommendations, or other information provided on the Site are subject to change without notice. A service request submitted through the Site does not guarantee acceptance, scheduling, pricing, or completion of service.

Quotes, Estimates, and Orders

Any quote, estimate, proposal, or service recommendation provided by us is subject to review, confirmation, and approval. Unless otherwise stated in writing, quotes and estimates are not binding until accepted by us and may be subject to change based on site conditions, parts availability, labor requirements, code requirements, safety concerns, or other relevant factors.

You are responsible for providing accurate information when requesting service, including property details, contact information, service needs, access instructions, and any known issues affecting the work area.

Payments and Billing

Payment terms, if applicable, will be provided in connection with a quote, invoice, service agreement, proposal, or other written communication from us. You agree to pay all charges for services, products, parts, labor, taxes, fees, and other amounts that you authorize or that are otherwise due under an accepted quote, invoice, or agreement.

We may use third-party payment processors or service providers to process payments. Your use of any third-party payment service may be subject to that third party’s own terms and policies.

Scheduling and Access

Service appointments may depend on technician availability, parts availability, business hours, emergency conditions, site access, weather, safety considerations, and other factors. We reserve the right to reschedule, delay, or decline service when necessary.

You are responsible for ensuring that we have safe and reasonable access to the work area at the scheduled time. If access is not available, if the work area is unsafe, or if required information is missing, additional charges or rescheduling may apply.

Parts, Products, and Availability

Parts, materials, hardware, and products may be subject to availability from manufacturers, distributors, or suppliers. We do not guarantee that a specific part, brand, model, finish, or product will be available unless confirmed in writing.

We reserve the right to substitute comparable parts or materials where appropriate, subject to applicable requirements and customer approval where necessary.

Warranties and Disclaimers

Any warranties applicable to services, products, parts, or labor will be provided in writing, if applicable. Manufacturer warranties may apply to certain products or parts and are subject to the manufacturer’s terms, limitations, and exclusions.

Except as expressly stated in writing, the Site and all content on the Site are provided “as is” and “as available,” without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Site will be uninterrupted, secure, error-free, or free from viruses or other harmful components.

Limitation of Liability

To the fullest extent permitted by applicable law, Nashville Door Closer and its owners, employees, contractors, representatives, affiliates, service providers, and agents will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of the Site, your inability to use the Site, reliance on Site content, or any communication submitted through the Site.

To the fullest extent permitted by applicable law, our total liability for any claim arising out of or related to the Site or these Terms will not exceed one hundred dollars ($100) or the amount you paid directly to us for the specific service giving rise to the claim, whichever is greater.

Some jurisdictions do not allow certain limitations or exclusions of liability, so some of the above limitations may not apply to you.

Third-Party Links and Services

The Site may contain links to third-party websites, platforms, tools, payment processors, advertisers, analytics providers, or other third-party services. These third-party resources are provided for convenience only.

We do not control and are not responsible for third-party websites, content, policies, practices, products, services, or availability. Your use of any third-party website or service is at your own risk and may be governed by that third party’s own terms and policies.

Intellectual Property

All content on the Site, including text, graphics, logos, images, photographs, icons, designs, service descriptions, page layouts, and other materials, is owned by or licensed to Nashville Door Closer and is protected by applicable intellectual property laws.

You may view and use the Site for your personal or internal business purposes. You may not copy, reproduce, distribute, modify, publicly display, create derivative works from, or otherwise exploit Site content without our prior written permission.

User Submissions

If you submit information through the Site, including contact forms, service requests, messages, reviews, comments, photographs, or other materials, you represent that the information you provide is accurate and that you have the right to provide it.

You grant us the right to use your submission to respond to your request, provide services, communicate with you, improve our operations, and as otherwise described in our Privacy Policy.

You agree not to submit confidential, proprietary, unlawful, threatening, defamatory, obscene, infringing, or otherwise inappropriate content through the Site.

Privacy

Your use of the Site is also governed by our Privacy Policy. Please review the Privacy Policy to understand how we collect, use, and disclose information through the Site.

SMS, Phone, and Email Communications

By providing your phone number, email address, or other contact information, you authorize us to contact you regarding your inquiry, service request, quote, appointment, account, transaction, or related services.

Message and data rates may apply for SMS or mobile communications. You may opt out of promotional communications as described in our Privacy Policy or by following instructions provided in the communication.

Opt-In

Nashville Door Closer will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at your location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes.

Accessibility

We strive to make the Site accessible and usable. If you experience difficulty accessing any part of the Site, please contact us so we can attempt to assist you.

Indemnification

You agree to defend, indemnify, and hold harmless Nashville Door Closer and its owners, employees, contractors, representatives, affiliates, service providers, and agents from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the Site, your violation of these Terms, your violation of any law or third-party right, or any information you submit through the Site.

Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time. Any changes will be effective when posted on the Site, unless otherwise stated. Your continued use of the Site after changes are posted means you accept the updated Terms.

We encourage you to review these Terms periodically.

Termination

We may suspend or terminate your access to the Site at any time, with or without notice, if we believe you have violated these Terms or if we determine that restricting access is necessary to protect the Site, our business, our customers, or others.

Governing Law

These Terms and your use of the Site will be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law principles.

Contact Us

If you have any questions about these Terms, please contact us:

Nashville Door Closer

Address: 2301 Cruzen Street, Nashville, Tennessee 37211, United States

Phone: 615-297-3749
Email: sales@nashvilledoor.com